Online tutorials can get you up and running on a computer application at the click of a finger. You can learn what you need to learn, when you need to learn it. And, after you’ve completed training, they can serve as an on-going reference guide.

Tutorials

Common Tasks (AV)	Applications (AV)	Read and Learn
Checking your e-mail server space quota Setting up an auto-reply vacation message Using the SPAM Assassin mail filter Sending files with the Yale File Transfer Facility Logging into Webmail Using Webmail for your e-mail messages	Meeting Maker Eudora Pro	BMS HR Mac Basics PC Basics Computing Best Practices

How the AV tutorials work
Each tutorial is divided into small audiovisual segments, or "clips". These clips demonstrate exactly what the computer screen looks like when you are using that tool. A narrator guides you through each step, explaining what to do and what you will see on your computer screen.

Please note: the tutorials currently only use PC screens but the actual processes are virtually identical for Macs. Future updates will include Mac screens.

How to view an AV tutorial
AV clips are saved in AVI or RealVideo format. To open a clip, click on its link.

AVI clips are first downloaded to your computer, and can be played with WindowsMedia Player or QuickTime Player. The RealVideo clips stream in real time on the Yale network and require RealPlayer version 7 or higher on your computer. Click here to download the free RealPlayer Basic. Some AVI clips have been saved in ZIP format for faster downloads. These must be unzipped before playing.

Computing Requirements

Sound card
Speakers or earphones
RealPlayer version 7 or higher for streaming video

If you don’t have the appropriate equipment, call YSM Training at 785-4300 to arrange to use a self-study PC located at 153 College Street.

If you run into any technical difficulties, please contact the Help Desk at 785-3200.