We've put together some "quick links" from the Medical Library and ITS (Information Technology Services) Websites to more easily get you to common computing and technology questions. This list is not exhaustive.

General computer support for School of Medicine students is provided by the ITS Help Desk or through the ITS Computing and Media Center (located on the library's basement level).

Issues specifically related to library computing should be directed to Jason Reinstedler, IT Support Specialist (jason.reinstedler@yale.edu, 785-5770) or Mark Gentry, Coordinator for Medical Library Technology Services & Support (mark.gentry@yale.edu, 785-2163).

Yale School of Nursing Students should contact Neal Greene at the School of Nursing (neal.greene@yale.edu , 785-2392)

CONTENTS

• NetID Information
• Getting Connected
• Email Accounts
• Remote Access (Connecting from Off-Campus)
• Computing Facilities and Services in the Medical Library
• Personalizing Access to the Medical Library
• PDAs/Mobile Devices
• Blackboard™ Course Management System
• Computer Purchase Information
• Computing Help from ITS

NetID

• Finding your NetID
• Activating your NetID
• Changing your NetID password

Getting Connected

• ITS Network and Internet
• Network Registration for Computers, Mobile Devices & Game Systems
  
• Using Your Laptop in the MedicalLibrary
       - Printing to Medical Library printers
  
• Wireless Networking at Yale
  
• Yale Supported Software & Downloads

Email Accounts

• Email Help for Students
  
• Email Access

Remote Access (Connecting from Off-Campus)

• Remote Access to Library Resources
  
• Access from Offsite Clinical Locations
  
• Accessing Student Network Space - Omega Email accounts ... YSM 2010 and prior
  
• Accessing Student Network Space - Pantheon Email accounts ... YSM 2011 and after

Computing Facilities and Services in the Medical Library

• Medical Library Computing & Technology
  
• Desktop Computers in the Library
  
• Printing & Photocopying
  
• Printing to Medical Library Printers from your Laptop
  
• Loaner Laptops for Medical Center Students

Personalizing Access to the Medical Library

• Your Library Account (Orbis)
• Setting up an OVID Personal Edition Account
  
• Personal Librarian Program for Medical Students
  
• MSQ (Matriculating Student Questionnaire)

PDAs/Mobile Devices

• PDA/Mobile Device Resources & Information
  
• Medical Library Mobile Homepage - CWML Mobile
• ITS Mobile Technology

Blackboard™ Course Management System

• Getting Started with Blackboard
  
• Access the Blackboard System

Computer Purchase Information

• ITS Student Technology Collaborative Purchasing Options
• ITS Hardware Recommendations for Medical Center students
• Dell Student Computing Purchase Program
• Apple Store for Yale Students
• Yale ePortal (educational discounts on hardware and software)
  
• Computing and Media Center (CMC)
  

Computing Help from ITS

• Medical Center Student Support
  
• ITS Help Desk (phone or email support)
• Computing and Media Center (CMC) (walk-in support)