Home | Library Services & Information | Information Desk

Information Desk

Information Desk As you enter the Medical Library, follow the main hallway through the rotunda to the Information Room. The Information Desk is located in this room. Medical Librarians and Reference Assistants staff the desk and offer reference assistance. Reference assistance includes answering directional and reference questions, providing instruction, technical assistance and referral. Directional questions provide information on how to locate resources within the Library. Reference questions are requests for assistance in locating specific information. We answered over 20,000 reference questions in the 1999-2000 fiscal year. Staff may either locate the information for you, direct you to a useful resource or suggest other possibilities. Instruction in the use of both print and electronic resources is offered as well. Technical assistance includes problems with accessing online resources and equipment malfunction. If the Information Desk staff feel it is best to refer you outside the Library, we will direct you to the appropriate library, office or individual to answer your questions.

Hours
Monday - Friday 9:30 a.m. - 5:00 p.m.

Reference Assistance is available by:
Telephone - (203) 785-4356 or (203) 737-4065
Email
World Wide Web - Ask a reference question or make an appointment with a reference librarian.

The Information Desk staff rely heavily on resources from the Reference Collection. This collection provides quick information to answer many of your questions. The print collection is shelved in the Information Room along the far wall and arranged by category. Reference resources are included in Orbis and designated by a reference number, e.g. Ref 17 RA125. A list of Internet Reference Resources is also available.

Interlibrary loan forms are distributed from the Information Desk, but are also available electronically for your convenience.