YNHH Risk Management Handbook-Contents
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Handbook Contents

Introduction

Risk management

Insurance program

Legal system

Medical records

Incident reporting

Physician-patient

Informed consent

Infectious disease

Confidentiality

Patient's rights

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YNHH Handbook Contents

Introduction

What Is risk management ?

Risk management at Yale-New Haven Hospital

Insurance program at Yale Medical Center
Reporting potential claims/lawsuits

Overview of the legal system
The civil court system
The statute of limitation
The summons and complaint
The discovery process
Depositions and interrogatories
The Trial
Federal and state governmental agencies
Potential legal action or governmental investigation
Reporting professional Misconduct

Medical Record Documentation
Proper Documentation of the Medical Record
What to Avoid in the Medical Record
Documentation of Incidents and Unanticipated Patient Outcomes
Frequently Asked Questions Regarding Medical Records

Incident Reporting
Quality Assurance Review and Analysis of Incident Reports

The Physician - Patient Relationship
Recommendations for a Healthy Physician - Patient Relationship
FAQ: The Physician - Patient Relationship

Informed Consent
What Is Informed Consent?
What Information Should Be Discussed With The Patient During The Informed Consent Process?
How Should The Informed Consent Process Be Documented In The Medical Record?
The Consent Form
Entries In The Medical Record
When Is Informed Consent Not Required?
Patient Advanced Directive Policies
Do Not Resuscitate Orders
FAQ Regarding Informed Consent

Infectious Disease Control
Precautions
Preventing Needle Sticks
What goes in Red Bags?
What goes in Clear Bags?
What goes in a Sharps Container?

Confidentiality

Patients' Rights
The Patient Representative

A consolidated version of this manual is available below as a single Web page, for easier downloading and printing:

Risk Managment Manual as a single file (106K)

 

Version: January, 1997.

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Copyright 1997, Yale-New Haven Medical Center